FAQ

Frequently Asked Questions

What does 'forever storage' mean?

Your images are stored permanently on our secure network. You only need to renew your access once a month or year to continue viewing them.

Where are my images stored?

We use IPFS (InterPlanetary File System), a decentralized technology that guarantees availability and permanence.

Can I share my image collections with others?

Of course. Each collection has a unique link and a QR code that you can easily share.

Can I view my images on mobile?

Yes, our platform is fully responsive. You can use sliders and access your albums from any device.

What happens if I lose access to my account?

We offer secure email recovery and identity verification.

How does the QR code for sharing images work?

Each collection has a button to generate a QR code that your contacts can scan and access the shared content instantly.

Is there a limit on image size?

There is a 2 MB limit per image, but each plan has a global capacity based on the number of images supported.

Do you offer technical support?

Yes. Our support team is available Monday through Friday to help you via email.